How to avoid technical failures during a webinar?

Rules that will help you minimize the technical failures during your webinar

Webinars are both convenient and scary at the same time. In the offline format, you are in control of almost everything and even if something goes wrong, you will be able to handle the situation with the help of live interaction. What if something fails at your live event? For example, if the sound or image goes down? 

We will analyze in this article a few rules that will help you minimize the technical failures during your webinar.

A stable internet connection

If you’re planning to do a webinar at home be sure that your internet speed is good and stable. We recommend connecting to the internet via cable. But if you don’t have this option be sure that your wifi network is secured. Doing the webinar connected to a public wifi network may give more problems than you expect, so don’t take this into consideration for your it. Also, for any force majeure situations, be sure that you can hotspot the internet from your smartphone. 

A safe and stable browser 

You already know that Google Chrome is the most used browser in the world, also it’s comfortable and reliable in terms of security and speed, so if possible we recommend using it. But take into account also Mozilla Firefox, Safari for Mac OS, and Edge for Windows as good alternatives. Be sure that it’s updated and your webinar platform works smoothly on the selected browser.


If you’re planning to invite someone to join your webinar, wired headphones are the best for this, as well Bluetooth headphones can be used. In the case of wireless headphones, be sure they are charged. But if you hold webinars frequently, we recommend the wired ones.

External Microphone

In the case of regular webinars, we advise you to use an external microphone. It is better to use an external microphone from a headphone. It provides a more stable and clear sound because it is closer to your face and doesn't pick up extraneous noise. When you’re connecting to the platform, it will ask you which one to use, the built-in or external microphone, be sure to choose the correct one.


As mentioned in previous points, based on your webinar frequency you can buy a professional camera that supports HD or FullHD video quality or use a laptop camera. Be sure to check it before going live and clean the camera lens.

Charged batteries

Make sure that your laptop is charged, also keep it charging during the event. This is also available for the other devices that you use during your webinar. 

System test

Before going live check all the systems and devices implicated in the webinar. Do an internal test to see how everything works to be sure that everything from your side is good and stable. Moreover, if you plan to show a presentation, videos from YouTube, download everything you need in advance to the webinar materials and test the display. 

Keep calm and webinar on

Be prepared for the fact that technical problems are normal. The responsibility for the quality of communication is not just on you and the platform. It also depends on the conditions in which the participants are located: first of all, on their Internet speed and the devices used by them.